The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Cuisine!
“The a-la-carte restaurants offered an very nice culinary experience with scrumptious dishes that exceeded my expectations.” view full review
Relaxing Pools!
“I loved having the option of both a quiet pool and a vibrant pool, allowing me to unwind or enjoy some lively fun whenever I wanted.” view full review
Spacious Comfort!
“The room was generously sized with a comfortable bed, a cozy sofa, and a lovely terrace; it felt like a home away from home.” view full review
Fantastic Privileges!
“Being granted Privilege status enriched my stay with benefits like reserved beach areas and additional drink service, making everything effortless.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Adults only
Luggage storage
Private beach
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Snorkelling
Tennis court
Services
Room service
Housekeeping
Car hire
Laundry
Dining
Restaurant
Poolside snack bar
Snack bar
Dinner
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Entertainment
Garden area
Spa & wellness centre
Sauna
Massage
Room features
Air conditioning
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
Carretera Federal Chetumal, Km. 299,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Carretera Federal Chetumal, Km. 299,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Event hall
Salon Tres Rios I
1.1
km
Punta Bete
3.2
km
Calle Xcalacoco North of Playa del Carmen
Playa
3.9
km
Punta Venado
4.5
km
Beach
Xcalacoco
4.4
km
Golf Course
Grand Coral Golf Riviera Maya
5.0
km
Golf Course
El Camaleon Golf Course
17.2
km
Nearby
Museum
Zona Arqueologica Tulum
390 m
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
unique location
outstanding service
plastic glasses
slightly pricey
8.2/10
Great
Rooms
8.2
Location
8.6
Service
8.8
Dining
7.6
Guest reviews
8.2/10
based on 5 reviews
8.5
8.5/10 based on 486 reviews
Lloyd
United Kingdom,
December
2023
8.4/10
I had an amazing time at this hotel! The rooms were cozy and modern, with a lovely walk-in shower. The service was top-notch with a fantastic maintenance team and helpful staff. The location was perfect for exploring, nestled in a peaceful area but still close to activities. Dining was satisfactory with a tasty pasta dish available. The facilities were great overall.
Rooms
8.0
I loved my room with a balcony, it was updated and had a beautiful walk-in shower.
Service
9.0
The service from the maintenance team to the housekeepers was excellent, and all staff members were friendly and attentive.
Location
9.0
The hotel's location was fantastic, nestled in a shaded area, providing a peaceful atmosphere while still being close to main attractions.
Dining
7.0
The dining experience was good, especially enjoyed the pasta dish.
Facilities
9.0
The facilities were well-maintained and offered everything I needed during my stay.
Bill
United States,
November
2023
8.6/10
I absolutely loved my stay at this hotel! The rooms were spacious, modern, and had a jacuzzi tub on the deck with a beautiful walk-in shower. The staff provided top-notch service, from the maintenance team to the housekeepers, making my experience truly exceptional. The location was perfect, nestled in a shaded area and offering easy access to the beach. The dining experience, although limited to fruit salads, was exquisite. The facilities exceeded my expectations, especially with the hot tub available for use, but the pricing was a bit steep for what was offered.
Rooms
9.0
The rooms were luxurious and well-equipped, featuring a jacuzzi tub on the deck and a beautiful walk-in shower.
Service
9.0
The service was impeccable, from the maintenance team to the housekeepers, ensuring a comfortable and pleasant stay.
Location
8.0
The hotel's location in a shaded area offered a peaceful retreat and easy access to the beach, making it a perfect spot for relaxation.
Dining
8.0
Although the dining options were limited to fruit salads, the quality and freshness of the food were outstanding.
Facilities
9.0
The facilities were impressive, especially with the availability of a hot tub for relaxation and enjoyment.
Sara
United States,
October
2023
8.6/10
I couldn't have asked for a better stay! The rooms were fantastic with a jacuzzi tub on the deck and a balcony; they're updated with a beautiful walk-in shower, though I wish they had real glasses instead of plastic ones. The service here was top-notch from the maintenance team to housekeeping and all other staff members. The location was unique, nestled in a shaded area and very convenient for exploring the island of Holbox on golf buggies. The dining experience was great, especially with the egg station available. Overall, it was a delightful experience with a few small room for improvement.
Rooms
8.0
The rooms were amazing with a jacuzzi tub on the deck and a balcony; they're updated with a beautiful walk-in shower, though I wish they had real glasses instead of plastic ones.
Service
9.0
The service was outstanding, from the maintenance team to the housekeepers and other staff members.
Location
9.0
The hotel's location is fantastic, nestled in a shaded area and perfect for exploring the island of Holbox on golf buggies.
Dining
9.0
The dining was excellent, especially with the egg station available.
Facilities
8.0
The facilities were great, offering everything needed for a comfortable stay.
unique location
plastic glasses
James
United Kingdom,
August
2023
7.6/10
The hotel is nestled in a shaded area and offers a tranquil atmosphere. The rooms are cozy and clean, with tiny beds and basic amenities, including AC. The service from the staff members is commendable, though some areas could be improved. The location is convenient for exploring the nearby Italian restaurant and enjoying the sounds of the jungle. However, the dining options may be limited, and the plastic glasses in the rooms could be a downside.
Rooms
7.0
The rooms are cozy and clean, featuring tiny beds and basic amenities.
Service
8.0
The service from the staff members is commendable, though some areas could be improved.
Location
9.0
The hotel is nestled in a shaded area, offering a tranquil atmosphere and convenient access to the nearby Italian restaurant.
Dining
6.0
The dining options may be limited.
Facilities
8.0
The hotel boasts a jacuzzi tub on the deck, providing a relaxing touch for guests.
Cheryl
United States,
June
2023
8.6/10
The hotel had a great variety on offer with beautiful updated rooms featuring a walk-in shower. The lack of a bar might be a downside, but the hot tub in the rooms is a nice touch.
Rooms
9.0
The rooms are updated with a beautiful walk-in shower and a hot tub, providing a luxurious experience.
Service
9.0
From the maintenance team to the housekeepers, the service was top-notch and attentive. Other staff members were also helpful and accommodating.
Location
8.0
The hotel is nestled in a shaded area, making it a tranquil retreat close to the ocean and nightly activities.
Dining
8.0
The dining experience, especially the pastries, was delightful and satisfying.
Facilities
9.0
The hotel offers everything I needed for a relaxing stay, from room service to tours assistance.
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